Education
BS, Industrial Design Western Washington University
MS, Human Factors Engineering Virginia Tech
Certifications
Level III in Product Management Certification Pragmatic Institute
Certified User Experience Professional, BCPE
Certified Scrum Product Owner
Analytics and User Experience Nielsen Norman Group
Effective Ideation Techniques for UX Design Nielsen Norman Group
Mobile User Experience Nielsen Norman Group
Methods
1:1 Interviews
Card Sort
Conjoint Analysis
Contextual Inquiry
Focus Groups
Heuristic Evaluation
Jobs to be Done
Persona Development
Qualitative Data Analysis
Quantitative Data Analysis
Usability
Qualitative Data Analysis
Software
Adobe Illustrator vector graphics editor
Adobe Photoshop raster graphics editor
Morae Usability video capture and analysis tool
Adobe Illustrator vector graphics editor
Adobe Photoshop raster graphics editor
Morae Usability video capture and analysis tool
Adobe Photoshop raster graphics editor
